Our FAQ

Subscription order functionality is not available if using Internet Explorer 11 or earlier versions, please use an alternate browser to access this functionality. Not all products are available for subscriptions, click into the product detail page to see if the product is available for subscription orders.

Clif Subscribe is the most convenient way for you to get the products you want delivered to you on a regular schedule. We automatically send your favorite product based upon your chosen frequency. The service is easy to use and customizable, so you can make changes online whenever you need. Just tell us how often you want your products, and we'll take it from there. You will receive 15% off on all Clif Subscribe orders! 

We send an email confirmation 3 days before each order ships. You can change your delivery frequency, next order date, or quantity anytime by visiting the ‘Subscriptions’ section within the My Account section. Changes to orders should be made at least 3 calendar days prior to your subscription order shipping. You can cancel at any time. Cancellations made after you have already received your Subscription order confirmation will take effect with your next Subscription order. For more information on cancellations, see the “How do I cancel my subscription?” FAQ below. 

Free shipping is offered on all orders over $40, net of tax and discounts. We currently ship to the 48 contiguous states of the United States, and Alaska and Hawaii. We also ship to P.O. boxes as well as APO/DPO addresses. We do not currently ship to FPO, international locations, United States territories and protectorates. 

• You’ll receive a 15% discount on all subscription products.

• Free samples! We want you to be among the first to try our new products and favorite snacks. Free samples will be shipped with your Subscription order when available.

• You’ll also get early access to our new products if you sign up for our Newsletter. You can sign up for the Newsletter at any time or when you create an account. Keep an eye on your email for notifications.

Creating a subscription is easy. You can subscribe directly from select product pages. Please note: not all products are available for subscription. To subscribe, simply select the ‘Subscribe & Save 15%’ option for your desired product, select your preferred shipment frequency, and then check out as normal. Subscription order functionality is not available if using Internet Explorer 11 or earlier versions, please use an alternate browser to access this functionality. You must create an account to have a subscription. To create an account, visit My Account. 

All Clif Subscribe subscriptions require a credit or debit card payment. Alternative payment forms, such as PayPal, cannot be accepted.

You’ll receive an email confirming your subscription. This email will include a link to access the ‘Subscriptions’ section within the My Account section where you can manage your future orders, add products, update shipping address and account information. 

We will place your Clif Subscribe order(s) automatically according to your selected frequency, and you will be billed on the day the order is shipped. We will send you an email reminder 3 days before each Clif Subscribe order is shipped. You will also receive email notifications regarding other important information related to your Clif Subscribe account, including a confirmation when an order is placed successfully, when your product is discontinued or out of stock, or if you cancel your subscription. 

Not all products or pack sizes are available for subscriptions; however, you can add select products for a one-time shipment to your upcoming subscription order. If you want to add products to your upcoming subscription order, please add them at least 3 days prior to the order shipping.

If a Subscription product is temporarily out of stock, you will receive email notifications on days 1, 15, and 30. If the subscription order has a frequency of fewer than 30 days, the order will be canceled before the next scheduled subscription order date. The out of stock subscription product will ship when the item is back in stock, or if you have a frequency of fewer than 30 days the product will be shipped on its next order cycle. You will continue to receive Subscription shipments for other products you have set up, if any. If the remaining in stock Subscription(s) fall below $40, net of tax and discounts, you will be charged $7 for shipping or you can add other items to the order until it is above $40 in order to receive free shipping.

Subscriptions will remain in effect from the date the first order was processed until it is canceled. You can cancel at any time.

Free shipping is offered on all orders where the cart total (including tax) is over $45, or over $40 for orders containing a subscription. We currently ship to the 48 contiguous states of the United States, and Alaska and Hawaii. We also ship to P.O. boxes as well as APO/DPO addresses. We do not currently ship to FPO, international locations, United States territories and protectorates.

No, subscription discounts cannot be combined with other offers or promotions.

You can change your subscription product without canceling your subscription. Changes should be made at least 3 calendar days prior to your subscription order shipping. To make changes to your upcoming order, please visit the ‘Subscriptions’ section within the My Account section and edit your order. If your remaining subscription order total falls below $40, you will be charged $7 for shipping or you can add other products to the order until it is above $40. Free shipping applies to orders over $40, net of tax and discounts.

Your initial subscription order will be charged once it ships and subsequent orders will not be charged until they are shipped.

Once you’ve created a subscription, Clif Subscribe is easy to manage. You can change your next order date, skip or pause, change the selected frequency, or cancel a subscription by visiting the ‘Subscriptions’ section within the My Account section. Changes should be made at least 3 calendar days prior to your subscription order shipping.

You can view your future orders by visiting the ‘Subscriptions’ section within the My Account section. All orders are displayed on this page and are split out by date.

To change your next order date, please visit the ‘Subscriptions’ section within the My Account section and select one of the following options: ‘Send Shipment ASAP’; ‘Change Shipment Date’; ‘Pause Subscription’ or ‘Skip Shipment’, you will need to confirm your change for each. To change the shipment date or pause a subscription order, a calendar will pop up to select a future shipment date and you’ll need to confirm the change request. To skip your next shipment select ‘Skip Shipment’, the next order will be scheduled according to your subscription frequency. Orders will be shipped Monday through Friday (excluding major holidays) and orders placed on Saturday or Sunday will ship the next business day.

Changes to your next order date must be made at least 3 days prior to your next shipment. If it is less than 3 days to your next shipment, you cannot change that shipment date.

To change the shipping frequency, please visit the ‘Subscriptions’ section within the My Account section and simply click the frequency dropdown box next to the subscription product you would like to change and select your desired frequency from the dropdown menu. Changes should be made at least 3 calendar days prior to your subscription order shipping.

To cancel a subscription product, please visit the ‘Subscriptions’ section within the My Account section and simply click the cancel subscription link to the right of the subscription product. You’ll be prompted to indicate your reason for canceling and confirm your cancel subscription request. Once you’ve selected a cancel reason and clicked the ‘Cancel Subscription’ button, your subscription will be canceled and no future orders will be placed. You will receive an email notification confirming this action. Please note that cancellations and modifications should be made at least 3 calendar days prior to your subscription order shipping. If you have already received your Subscription order confirmation, the cancellation will begin on your next Subscription order. If you have multiple subscriptions, you’ll need to cancel each subscription individually. Please allow up to 24 hours for cancellations to be processed.

To review or change your Clif Subscribe shipping address, visit the ‘Subscriptions’ section located within the My Account section. The shipping address is located below your subscription product(s). To change your shipping address for your next order, click on the ‘Change Shipping’ link located directly under the current shipping information. Select a stored shipping address from the dropdown menu or create a new one to add to your account and confirm with the ‘Save Changes’ button. To verify your new shipping information saved successfully, review the shipping address below the subscription product. If you would like to change the shipping address for all shipments, please check the box ‘Use for all shipments’. The new address will apply to all subscriptions and future orders unless otherwise noted. Please allow up to 24 hours for changes to be processed.

Changes to your shipping address must be made at least 3 days prior to your next shipment. If it is less than 3 days to your next shipment, you cannot change the shipment address for your current order, and your changes will not be made until your next order.

To review or change your subscription credit or debit card, visit the ‘Subscriptions’ section located within the My Account section. The card type and expiration date is located below your subscription product. To change your credit or debit card click go to the bottom of the page under the ‘Payment’ section and click on the ‘Send Email’ button. This will initiate the process to change your card information. Please allow up to 24 hours for changes to be processed.

Changes to your payment method must be made at least 3 days prior to your next shipment. If it is less than 3 days to your next shipment, you cannot change the payment method, and your changes will not be made until your next order.

Clif Subscribe products that have the same order date, shipping address, billing address, and payment method will ship as one order. If you have multiple shipment dates and you want to combine shipment dates, select the “Change Shipment Date’ and choose your preferred shipping date for each subscription. All shipping details must be the same.

Changes to your order must be made at least 3 days prior to your next shipment. If it is less than 3 days to your next shipment, your changes will not be made until your next order.

Yes! To do so, please visit the ‘Subscriptions’ section within the My Account section, pick the subscription you want to add products to and click the ‘Shop Now For More Products’ button. Visit the product’s page you wish to add to your order and select the option to ‘add to your next delivery’, the shipment date will be noted. You will have the option to add the product once or as a new subscription, please select a frequency. If you would like your existing subscription and new subscription to be shipped together on subsequent orders, select the same frequency. To check the frequency of an existing subscription, visit the ‘Subscriptions’ section within the My Account section, the frequency will appear next to the subscription product.

Changes to your order must be made at least 3 days prior to your next shipment. If it is less than 3 days to your next shipment, your changes will not be made until your next order.

Read the full Subscription Terms here.