Online Orders FAQ

We currently ship to the 48 contiguous states of the United States, and Alaska and Hawaii. We also ship to P.O. boxes as well as APO/DPO addresses for orders whose final destination is within the 48 contiguous states, Alaska and Hawaii. We do not currently ship to FPO, international locations, United States territories and protectorates.

The ground shipping charge, in the 48 contiguous states of the United States and Alaska and Hawaii, is free for orders with a cart total of $45 or more ($40 or more for orders containing a subscription), and $7 for orders below those thresholds.

We want our customers to be happy with our products. If you are not satisfied with your purchase, please contact Clif Bar Consumer Care by phone at 1 (800) CLIFBAR (1-866-805-2879) or on our website at www.clifbar.com/contact-us within 30 days of your receipt of the product. Due to the nature of our products, we handle returns on a case-by-case basis, and are committed to making it right. Please have your order number available when you contact us to help expedite your request. 

Our Site currently accepts credit cards issued by Visa, MasterCard and American Express. We also accept PayPal and ShopPay.

We cannot guarantee requests for changes or cancellations once you submit your order on the Site, because our system promptly processes your order for shipment. Please contact Clif Bar Consumer Care by phone at 1 (800) CLIFBAR (1-800-254-3227) for assistance if you have any questions.

From time to time we will share current information about our product promotions, sales or discount code offers. We will typically share these updates on our website, in our social media and, subject to our Privacy Statement, via e-mail to individuals we think would be interested in knowing about them.

The amount of tax charged on your order will depend on the item purchased and the destination of the shipment. Certain items may be exempt from sales tax, depending on state and local laws. The sales tax actually charged will be calculated and will reflect applicable state and local taxes after you have entered your shipping address, selected the shipping method, and continue to payment. If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item, which can include shipping and handling fees.

We will attempt to collect applicable taxes where we’ve determined we have a duty to. We are not required to, and do not, collect taxes in all states. You may have a duty to directly report and pay taxes if we do not collect such taxes. It’s understood that you are ultimately responsible for any use, ad valorem, and other applicable taxes and fees related to your purchase.

We endeavor to present all information on the Site accurately, however, we do not warrant or guarantee accuracy, and we are not responsible if product descriptions, specifications, or pricing on our Site is not complete, accurate, reliable, current or error-free. If you become aware of an error, please call it to our attention by contacting Clif Bar Consumer Care.